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College Countdown is proud to share insights from industry pros with you. Learn more about our contributors below.

Patricia A. Roberts, J.D.
2022-24 Distinguished Contributor

Patricia A. Roberts, J.D.

Patricia is Chief Operating Officer at Gift of College, Inc., where innovations are created to engage friends, family and employers to help individuals save for college and pay down student loan debt.

Patricia is currently Chief Operating Officer at Gift of College, Inc., where innovations are created to engage friends, family and employers to help individuals save for college and pay down student loan debt. Patricia's mission is to bring awareness of 529 college savings plans to the workplace as a financial wellness benefit and to help educate employers about tax-free ways to help employees pay down student loan debt.

Patricia is interested in empowering all families to have better outcomes by planning ahead for financial goals and has a particular interest in those who may have a more challenging time getting and staying on track.

Vivian M. Tsai, CIMA®
2023-24 Distinguished Contributor

Vivian M. Tsai, CIMA®

A mom of two recent college graduates, Vivian has been a vocal advocate of saving early and often for loved ones’ educations through college savings programs.

A mom of two recent college graduates, Vivian has been a vocal advocate of saving early and often for loved ones’ educations through college savings programs. She has served in management and leadership roles with financial services organizations TIAA, BlackRock and Morgan Stanley, and has worked in San Francisco, Hong Kong, Taipei, Los Angeles and New York. Vivian is a Certified Investment Management Analyst and a Certified Private Wealth Advisor and has been the Chair of the College Savings Foundation since 2020. She received her Bachelor of Science degree in Economics from the Wharton School of the University of Pennsylvania.
Mitchel A. Baum
2024 Distinguished Contributor

Mitchel A. Baum

Founder and President of a boutique communications strategy group, Mitch has worked with college saving programs around the country for over twenty years.

Mitch is the dad of two recent college graduates (who keep talking about applying to grad school) and parent to a special needs adult. Founder and President of a boutique communications strategy group, Mitch has worked with college saving programs around the country for over twenty years.
Gregory Bish, Ph.D.
Contributor

Gregory Bish, Ph.D.

For over twenty-five years, Dr. Gregory T Bish has brought his creativity and leadership to his work identifying learning outcomes and goals in areas of global education, community engagement, and student development.

For over twenty-five years, Dr. Gregory T Bish (Ph.D., Azusa Pacific University) has brought his creativity and leadership to his work identifying learning outcomes and goals in areas of global education, community engagement, and student development. Informed by design thinking principles, he has brought a student-centric approach to his various roles as director of global and experiential learning at Gordon College (Wenham, MA), director relief and overseas personnel at World Hope International (Alexandria, VA), and associate dean for student involvement and leadership at Houghton College (Houghton, NY).
Contributor
Contributor

Oscar Espinoza-Parra, Ph.D.

Dr. Oscar Espinoza-Parra serves as Dean of Enrollment Services at College of the Desert.

Dr. Oscar Espinoza-Parra serves as Dean of Enrollment Services at College of the Desert. He holds a Ph.D. in Higher Education from Azusa Pacific University, a master’s degree and dual bachelor’s degrees from the University of Nevada-Las Vegas and Reno. He is a faculty member at Maryville University.
Contributor
Contributor

Laura Reisert Kalinkewicz, Ph.D.

Laura Reisert Kalinkewicz is a higher education professional with over a decade of experience.

Laura Reisert Kalinkewicz is a higher education professional with over a decade of experience. She oversaw undergraduate admissions at Pepperdine University and completed doctoral coursework at Azusa Pacific University. Her career has focused on counseling students, parents, colleges, and enterprise companies on admissions, financial aid, technology, talent, and workforce development.
Contributor
Contributor

Michelle Samuels-Jones, Ed.D.

Michelle is VP For Student Success at Credo and partners with colleges to foster student achievement.

Michelle is VP For Student Success at Credo and partners with colleges to foster student achievement. Michelle’s background encompasses academic/student affairs, diversity and inclusion, and college administration across a variety of higher education settings. She earned her B.A. and M.Ed. from the University of Virginia and Ed.D. from Northeastern University.
Jonathan Yorkowitz
Contributor

Jonathan Yorkowitz

Jonathan currently serves as (Interim) Dean of Students at Top-5 ranked University of Florida (UF). His work within the Division of Student Life focuses on leading the Dean of Students Office with its mission to encourage growth, provide care, and promote accountability for the 60,000+ Gators studying at UF.

Jonathan Yorkowitz currently serves as (Interim) Dean of Students at Top-5 ranked University of Florida (UF). His work within the Division of Student Life focuses on leading the Dean of Students Office with its mission to encourage growth, provide care, and promote accountability for the 60,000+ Gators studying at UF. Jonathan oversees staff and programs that engage institution-wide crisis response, non-clinical case management, behavioral accountability, food insecurity, medical petitions, new student and family programs, and other functional areas aligned with the Student Life Division’s health and wellness initiatives. He has worked for more than 15-years to support the holistic educational experience of students at colleges and universities in California, Washington, Texas, Indiana, and Florida.
Marla Franco, Ph.D.
Contributor

Marla Franco, Ph.D.

Dr. Marla Franco serves as the Assistant Vice Provost for Hispanic Serving Institution (HSI) Initiatives at the University of Arizona.

Dr. Marla Franco serves as the Assistant Vice Provost for Hispanic Serving Institution (HSI) Initiatives at the University of Arizona and is a member of the president’s senior leadership team. Her higher education career spans 20 years and two states, California and Arizona. She has championed access and equity in higher education for all students and has authored publications to further understanding of HSIs. She is a first-generation college graduate and earned her PhD in Higher Education Leadership at Azusa Pacific University.
André Stephens, Ph.D.
Contributor

André Stephens, Ph.D.

Dr. André Stephens spent 25 years in Enrollment Management at Biola University before being appointed Vice President for Student Development in 2016.

Dr. André Stephens spent 25 years in Enrollment Management at Biola University before being appointed Vice President for Student Development in 2016. In this role, André leads a dynamic team of co-curricular staff who desire to provide meaningful learning experiences for students. He is also an active participant in higher education professional organizations currently serving as vice chair of the Council of Christian Colleges & Universities (CCCU) Commission for Student Development. André earned a Ph.D. in Higher Education Administration from Claremont Graduate University.
Richie Gebauer, Ed.D.
Contributor

Richie Gebauer, Ed.D.

Dr. Richie Gebauer is the Assistant Dean for Retention and Student Success at Cabrini University.

Dr. Richie Gebauer is the Assistant Dean for Retention and Student Success at Cabrini University and serves as the Faculty Director of the IMPACT (Leadership) Living and Learning Community. His research focuses on the impact of learning communities on the integrative learning practices of first-year college students. Dr. Gebauer has authored publications advancing research and practice as it pertains to learning communities, the first-year experience, first-year seminars, academic and professional advising, and academic recovery. He earned a B.A. from Franklin and Marshall College, a M.Ed. from James Madison University, and an Ed.D. from Cabrini University.
Mo Hyman
Contributor

Mo Hyman

Mo is the Executive Director of College Access Plan, a nonprofit organization that prepares underserved students to succeed in college. She also proudly serves on the Leadership Council of Collaborate PASadena.

As one of College Access Plan’s founders, Mo can’t think of anywhere else on earth she’d rather be. The students she meets everyday inspire her to work hard and laugh a lot. It’s easy for her to be passionate about college: it was as an undergraduate at Michigan State University receiving a BA in English that Mo developed into a scholar, became a community advocate, and made the friends of a lifetime. She has since gone on to obtain an MA in English from the University of New Mexico and a Masters of Public Administration from USC and spent nearly two decades teaching community college English, which helped to build her passion for educational equality and access. CAP allows her to combine these passions and work shoulder-to-shoulder with the most amazing students, staff, board, and community she could have ever imagined.

In addition to her role at CAP, Mo proudly serves on the Leadership Council of Collaborate PASadena, a shared initiative of the Pasadena Public School district, community organizations, and the city/local governments of Pasadena, Altadena, and Sierra Madre. She also serves on the board of Action Kivu, a nonprofit organization that collaborates with local nongovernmental organizations in the Democratic Republic of Congo and invests in Congo’s women, children, and communities through vocational training and education, creating paths toward peace and prosperity.

Courtney Stevenson
Contributor

Courtney Stevenson

Courtney is a higher education professional, a Licensed Mental Health Counselor in New York and a Licensed Professional Counselor in Texas. She is currently the Interim Assistant Dean of Student Affairs at Guttman Community College.

Courtney Stevenson is an educator who is deeply committed to fostering intellectual, social, and personal growth and creating an inclusive community where members have a sense of belonging and are empowered to pursue their academic and personal goals. As the Interim Assistant Dean of Student Affairs at Stella and Charles Guttman Community College in New York, Courtney is charged with the operations and development of the Division of Student Affairs and departmental policies, programs, and procedures related to student engagement and student success initiatives.
Prior to her current role, Courtney served as the head of the Counseling and Wellness Center for eight years and developed and expanded the office into a robust counseling center, integrating counseling and wellness services into a comprehensive student development experience.
In addition to her work in higher education, she works as an independent therapist in private practice. Courtney has over fourteen years in various educational settings and twelve years of experience in the mental health field.
Danny Ambrose, Ed.D.
Contributor

Danny Ambrose, Ed.D.

Danny serves as the Assistant Dean of Student Support at Stella and Charles Guttman Community College within the City University of New York (CUNY).

Born and raised in Los Angeles, Danny attended the University of California, Santa Cruz where he discovered a passion for leadership development that advances equity, diversity, and inclusion. He earned his Masters in Higher Education and Student Affairs from Indiana University and his Doctorate in Educational Leadership, Administration, and Policy from Fordham University.
Having started life in the foster care system, Danny has a vested interest in hearing the stories of others, appreciating where they have been and the heights they hope to reach. Throughout his 15-year higher education career, he has focused on culturally responsive leadership practices, building collaborative partnerships, and increasing access and retention for historically marginalized students.
Danny currently serves as the Assistant Dean of Student Support at Stella and Charles Guttman Community College within the City University of New York (CUNY). Of his professional roles, his time at Guttman has been the most transformative for him both personally and professionally. As a founding staff member, Danny has had the rare experience of seeing the inner workings of a higher education institution from the ground up and developing innovative educational models that directly contributed to the institution being ranked as the number one community college in the nation in 2020.
Bright Horizons College Coach
Contributor

Bright Horizons College Coach

Bright Horizons College Coach® is the nation’s leader in educational advising. We help students and families across the country navigate the path to college.

Bright Horizons College Coach® is the nation’s leader in educational advising. We help students and families across the country navigate the path to college, with a team of experts — all former admissions and financial aid decision-makers at top schools — who know the process from the inside. Collectively, we’ve helped more than 32,000 families successfully manage every aspect of college admissions, from choosing schools, to creating stand-out applications, to economically saving, and financing it all.
National College Attainment Network
Contributor

National College Attainment Network

NCAN's mission is to build, strengthen, and empower communities and stakeholders to close equity gaps in postsecondary attainment for all students.

Jason Castles, EdD
Contributor

Jason Castles, EdD

Dr. Jason Castles is the Program Director and Associate Professor in the Higher Education Leadership doctoral program at Maryville University.

Jason Castles, EdD, is the director of the higher education leadership doctoral program at Maryville University and teaches as an assistant professor. He specializes in a number of areas related to higher education leadership, including theory, research, frameworks, and intercultural competence.
Prior to Maryville University, Dr. Castles taught part-time in another doctoral program for five years and worked for 14 years in various areas of higher education, including the following: undergraduate admissions, new student orientation, Greek life, student leadership programs, student organizations, student government association, judicial affairs, first-year experience, and community service. Dr. Castles has served at a large, public university; large, private university; mid-size, public university; mid-size, private university; and small, private university.
David Hao, JD
Contributor

David Hao, JD

David Q. Hao, MA, JD is a college & career coach, author and education leader. He earned his Doctor of Jurisprudence and Master of Higher Education Administration degrees from Boston College and his Bachelor of Business Administration degree from Baylor University.

David Q. Hao, MA, JD is a college & career coach, author, education leader, and all-around nerd. He has fifteen years of educational leadership experience, including being the Head of School, Associate Vice President of Student Affairs, and Dean of Student Success & Advising.

David earned his Doctor of Jurisprudence and Master of Higher Education Administration degrees from Boston College and his Bachelor of Business Administration degree (economics major) from Baylor University.

He is the co-author of the book “The Maximizer Mindset: Work Less, Achieve More, Spread Joy” and the co-author of the article “Thinking Theologically About Student Success: Higher Education with a Higher Calling.”

Sharia Hayes, EdD
Contributor

Sharia Hayes, EdD

Dr. Sharia Hays has worked in higher education for almost 20 years in four different institutions and currently serves as the Associate Dean of Student Life Operations at George Fox University.

Dr. Sharia Hays received her Ed.D. in Higher Education from Azusa Pacific University and her dissertation examined the experiences of student leaders of color at dominantly White faith-based institutions. Her higher education career spans almost 20 years, promoting student well-being, advocating for diverse and inclusive environments, and supporting student success. She has professional experience working in the areas of Residence Life, Student Engagement, Spiritual Formation, Diversity and Inclusion, Student Care, Disability Services, and Title IX. Sharia presently serves as the Associate Dean of Student Life Operations at George Fox University in Newberg, Oregon. She is also an active participant in higher education professional organizations currently serving on the Executive Committee for the Association for Christian Student Development (ACSD) as the Outreach and Engagement Chair. She also serves as adjunct faculty for Rochester University.
TimelyMD
Contributor

TimelyMD

TimelyMD is the leading telehealth provider specializing in higher education.

TimelyMD is the leading telehealth provider specializing in higher education. Its mission is to improve the well-being of college students by making virtual medical and mental health care accessible anytime, anywhere. The comprehensive TimelyCare solution optimizes campus resources and supports clinical staff by delivering continuity of care to hundreds of thousands of students at more than 150 campuses. Customizable by school, TimelyCare’s wide-ranging telehealth and teletherapy services — including on-demand and scheduled medical care, on-demand and scheduled mental health counseling, psychiatric support, health coaching, and faculty and staff guidance — are designed to help students thrive in all aspects of their lives.
Megan Fisher
Contributor

Megan Fisher

Megan Fisher has served as the director of parent and family programs for 7 years at George Fox University.

Megan is in her seventh year as Director of Parent and Family Programs at George Fox University. She is an active member of AHEPPP (Association of Higher Education Parent and Family Program Professionals). Her love of university students began soon after she graduated and supervised student workers at Rock Valley College in Rockford, Illinois. As her family has grown she realized her passions lie with helping families of students as they navigate this next phase of life. Her philosophy is that parenting is hard enough alone, you should always have someone who can tell you, "That is normal! You aren't alone". Megan lives with her husband and three children in Dayton Oregon. She is looking forward to putting her professional skills into practice as her own daughter begins her college search this summer.
Contributor
Contributor

Neil Best, Ph.D.

Dr. Neil Best has been working in Higher Ed for almost 20 years. He received his PhD from Azusa Pacific University in Higher Education and his dissertation explored on the campus climate predictors of sexual assault victimization.

Dr. Neil Best has been working in Higher Ed for almost 20 years. He received his PhD from Azusa Pacific University in Higher Education and his dissertation explored on the campus climate predictors of sexual assault victimization. He has professional experience working in the areas of Equity and Compliance, Diversity and Inclusion, Residence Life, Student Engagement, Leadership Development, and Student Conduct. He currently serves as Deputy Title IX Coordinator and Civil Rights Investigator at the University of Alaska Anchorage. His research interests focus on student success and sexual violence prevention and he has taught classes on Student Success, Student Conduct, and Research Methods. In his free time, he loves exploring the great state of Alaska with his partner and three young daughters.
Contributor
Contributor

Jennifer Tharp, Ph.D.

Dr. Jennifer Tharp is the assistant dean of student academic services and director of student success at The King's College in New York City.

Dr. Jennifer Tharp is the assistant dean of student academic services and director of student success at The King's College in New York City. She earned a Ph.D. in Higher Education from Azusa Pacific University, where her research focused on college student thriving and success. Dr. Tharp teaches at the graduate level and consults nationally in the area of student success. Explore more of her work at drjennifertharp.com.
Anna Peters
Contributor

Anna Peters

With over two decades of service in higher education, Anna Peters is a seasoned professional. Renowned for her exceptional organizational skills, Anna excels in developing and optimizing systems tailored to the unique needs of academic institutions.

With over two decades of service in higher education, Anna Peters is a seasoned professional. Renowned for her exceptional organizational skills, Anna excels in developing and optimizing systems tailored to the unique needs of academic institutions. As a dynamic leader, she thrives on empowering teams and enhancing administrative processes. Her passion for guiding, coaching, and motivating others is matched by her meticulous attention to detail. To learn more about Anna’s consulting services, email AnnaPeters23@gmail.com.